Training Testimonials

These are testimonials from recent training and workshop participants. These include what they learned and liked about the training.

Intro to Presentation Skills Training

  • Presentation of information should be clear and appropriate for audience.
  • All of the information when planning for presentations.

Developing SMART Goals Training

  • It has shown me, how to clearly define my goals and objectives explaining how to measure along the way to my goal or destination.
  • Setting daily goals.

Exceptional Customer Service Training

  • Thank you so much for coming and kicking off are staff development day. It was perfect. Look forward to seeing you again in May.

Developing & Maintaining Winning Attitude

  • That a good attitude is a choice.
  • Be aware of my attitude towards others; how impact.
  • We really enjoyed the training you presented. Thank you so much!
  • I simply want to say thank you so very much for your powerful, positive message on Friday afternoon, You are, indeed, a dynamic presenter and I really enjoyed listening to you. I took copious notes so that I can refer to them whenever I need a boost.
  • Mr. Richardson was great, he was engaging, positive and motivating. The staff appreciated and enjoyed his message. Thank you both, he made our all staff meeting a success.

Career Developer Training

  • This information can be applied to my real life.
  • How to develop and market my skills better and more abundantly.

Effective Customer Service Communication Training

  • How to effectively communicate with customers.
  • How to better listen with purpose.

Perception and Assumption Training

  • A positive perception leads to positive assumption, which leads to better customer service.
  • Confidence. How you see yourself. Good customer service skills.
  • How to perceive situations/things properly and with a more open mind.

Budget your Pay Training

  • Financial stability produces better attitudes.
  • How to manage and budget more effectively.

Developing and Improving Interpersonal Relationship Training

  • How to relate with co-workers and mentor for effective outcome, deal with work.
  • Awareness of inconvenient truths regarding yourself can lead to self-improvement.

Decision Making Process Training

  • Acknowledgement of the challenges with decision making. Having a different approach and implementing the new way of thinking and doing.
  • Proper steps of decision making to become more efficient and effective.
  • A lot of information will be taken back but just a few notes were the process matters, how you get to that decision matters.

Conflict Management

  • Fishbone Chart (Ishikawa).
  • Conflict resolution through collaboration.
  • Being able to approach conflict resolution systematically, not personally.