Workers' Compensation


Workers’ Compensation is part of the Department of Human Resource Management and serves the City of Portsmouth’s general government.

The Workers’ Compensation Section submits, tracks, and reviews workers’ compensation claims to ensure timely reporting and to ensure employee and management compliance with City policies and the Virginia Workers’ Compensation Act. The Section also coordinates with the City’s Third Party Administrator’s (TPA), physicians, City Attorney, employees, and managers, and provides guidance and support to City departments regarding workers’ compensation policies and procedures and light duty program, to include the handling of occupational exposures.

Injury Procedures

If an injury occurs during the course of employment:

  • Assess the situation to determine level of care.
  • In case of an emergency, the injured person should never attempt to transport themselves, or have their friends or non-medical co-workers transport them to an emergency care medical facility. Call 911 for conditions requiring Emergency Care.
  • Give appropriate first aid.
  • For non-emergency care, direct the employee to the City of Portsmouth’s approved medical providers on the Panel of Physicians.
  • Contact the Department of Human Resource Management Workers’ Compensation Coordinator for assistance with forms and information regarding the injury.
  • Worker’s Compensation Injury Reporting Electronic Kit